POSTED BY: zengerfolkman, September 21, 2011
#1 DISPLAYS HIGH INTEGRITY AND HONESTY
- Avoid saying one thing and doing another (i.e., walk the talk)
- Follow through on promises and commitments
- Model the core values
- Lead by example
#2 TECHNICAL AND PROFESSIONAL EXPERTISE
- Stay up to date in the field
- Demonstrate technical, functional, and job-specific knowledge required for assignments
- Be sought out for opinions, advice, and counsel
- Make a significant contribution toward achieving team goals through knowledge and skills
#3 SOLVES PROBLEMS AND ANALYZES ISSUES
- Systematically evaluate information by using a variety of proven methods and techniques
- Encourage alternative approaches and new ideas
- See patterns and trends in complex data and use the patterns to outline a path forward
- Clarify complex data or situations so that others can comprehend, respond, and contribute
#4 INNOVATES
- Consistently generate creative, resourceful solutions to problems
- Constructively challenge the usual approach to doing things, and find new and better ways to do the job
- Create a culture of innovation and learning that drives individual development
- Build on other people’s suggestions and ideas. (Doing so often leads to new approaches and improvements)
#5 PRACTICES SELF-DEVELOPMENT
- Make constructive efforts to change and improve based on feedback from others
- Learn from both success and failure
- Model self-development and embrace its value
#6 DRIVES FOR RESULTS
- Do everything possible to meet goals or deadlines
- Consistently meet or exceed commitments
- Aggressively pursue all assignments and projects until completion
#7 ESTABLISH STRETCH GOALS
- Build Commitment with all employees on team goals and objectives
- Promote a spirit of continuous improvement
- Maintain High Standards of performance
#8 TAKES INITIATIVE
- Volunteer for Challenging assignments
- Go above and beyond what needs to be done without being told
- Have the confidence to initiate action independently
#9 COMMUNICATES POWERFULLY AND PROLIFICALLY
- Communicate clearly and concisely
- Give clear, understandable instructions to employees and others
- Skillfully communicate new insights
#10 INSPIRES AND MOTIVATES OTHERS TO HIGH PERFORMANCE
- Have a personal style that helps to positively motivate others.
- Energize people to go the extra mile.
- Skillfully persuade others toward commitment to ideas or action.
#11 BUILDS RELATIONSHIPS
- Deal effectively with people in order to get work accomplished
- By trusted by work group members
- Be approachable and friendly
#12 DEVELOPS OTHERS
- Act as a coach or mentor to facilitate learning from experience
- Give honest and candid feedback
- Find stretch assignments for individuals which require them to achieve significant but realistic goals
- Willingly share his/her time to help others develop.
#13 COLLABORATION AND TEAMWORK
- Promote a spirit of cooperation with other members of the work group
- Champion an environment that supports effective teamwork
- Have the trust and respect of the team
#14 DEVELOPS STRATEGIC PERSPECTIVE
- Know how work relates to the organization’s business strategy
- Balance the short-term and long-term needs of the organization
- Demonstrate forward thinking about tomorrow’s issues
#15 CHAMPIONS CHANGE
- Act as a change agent—strongly support the continual need to change
- Become a champion for projects or programs, presenting them so that others support them.
- Be an effective marketer for work group projects, programs, or products.
#16 CONNECTS THE GROUP TO THE OUTSIDE WORLD
- Know how to deliver products or services that delight customers by meeting and exceeding their expectations
- Use knowledge and feedback from an external perspective to improve products or services